Privacy Policy

KASIG (Pty) Ltd ("Briggi Tech", "we", "us", "our") operates Sorora, a business management software platform. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website (sorora.co.za) and application (app.sorora.co.za). We are committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA) and all other applicable South African privacy legislation. By using Sorora, you agree to the collection and use of information as described in this policy.

We collect the following types of personal information: Account information: Your name, email address, phone number, and business details when you create an account. Business data: Invoices, customer records, stock data, sales transactions, and other business information you enter into Sorora. This data belongs to you. Payment information: We use PayFast for payment processing. We do not store your full card details. PayFast's privacy policy governs how your payment information is handled. Usage data: Information about how you use the platform, including pages visited, features used, and error logs. This is used to improve the product. Communications: Messages you send us via email or our contact form.

We use your personal information to: • Provide and maintain the Sorora platform • Process your subscription and payments • Send you service-related notifications (account updates, billing) • Respond to your support requests • Improve our product based on usage patterns • Comply with legal obligations • Detect and prevent fraud or misuse We do not sell your personal information to third parties. We do not use your business data for advertising purposes.

Your data is stored on servers located in South Africa. We use encryption for data in transit (HTTPS/TLS). Access to your data is restricted to authorised Briggi Tech personnel on a need-to-know basis. We maintain internal security policies and access controls. While we take all reasonable measures to protect your information, no system is completely secure. We encourage you to use a strong password and keep your login credentials confidential.

Under the Protection of Personal Information Act, you have the right to: • Access your personal information held by us • Request correction of inaccurate information • Request deletion of your personal information (subject to legal retention requirements) • Object to the processing of your personal information • Submit a complaint to the Information Regulator of South Africa To exercise any of these rights, contact us at hello@sorora.co.za.

Sorora uses cookies and similar technologies to maintain your logged-in session and remember your preferences. We do not use advertising cookies or track you across third-party websites. You can disable cookies in your browser settings, but this may affect the functionality of the platform.

We use the following third-party services to operate Sorora: PayFast — for payment processing. Subject to their own privacy policy. Email service providers — for transactional emails (invoices, notifications). We only share personal information with third parties where necessary to provide the service, and only under appropriate data processing agreements.

We retain your personal information for as long as your account is active or as needed to provide the service. If you cancel your subscription, we retain your data for 90 days, after which it is permanently deleted. You may request immediate deletion by contacting us. We may retain certain information for longer if required by law (e.g., financial records may be retained for 5 years per the Companies Act).

Sorora is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the application. Your continued use of Sorora after changes are posted constitutes your acceptance of the updated policy.

For privacy-related queries, corrections, or complaints: Email: hello@sorora.co.za Postal: KASIG (Pty) Ltd, Midrand, Johannesburg, South Africa You may also contact the Information Regulator of South Africa at inforeg.org.za.